ecological irresponsibility
Originally uploaded by blind sam.

I ordered a quantity of life stuff from amazon.com, excellent purveyors of stuff. They split my order - for my convenience - and sent a small labeller refill separately in a vastly oversized box. So, I wrote to them about their packaging, along with this photo.

I've got to admit that I got a reply within minutes. And the first sentence was almost certainly composed by a human being in response to my query. But I deeply suspect I contracted generic-replyitis from the remainder (but at least it was a reply):

Thank you for writing to Amazon.com with your concerns about excessive packaging.

As you may know, our company has gone to great lengths to establish a brand name of quality and excellence. Please know that we are concerned about our impact on the environment and have taken steps to balance our needs as a business with our responsibility as a consumer in our environment.

Our packaging material is made from recycled material and our
promotional materials are printed on recycled paper. Furthermore, the materials we use for packaging are themselves recyclable. For more information, please visit the following section of our Help desk:

http://www.amazon.com/exec/obidos/tg/browse/-/578084/

Please know that it is always important for us to hear how customers
react to all aspects of our service. Customer feedback like yours helps us make important decisions about how our shipping procedures can be improved over the course of time.

Thank you for shopping at Amazon.com. We hope to see you again soon.

Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=btbxdxre1148868235
If not, click here:
http://www.amazon.com/rsvp-n?c=btbxdxre1148868235

Please note: this e-mail was sent from an address that cannot accept incoming e-mail. Please use the appropriate link above if you need to contact us again about this matter.


Best regards,

Mike A.
Amazon.com Customer Service
http://www.amazon.com